SHIPPING POLICY

SHIPPING POLICY Effective as of: June 28, 2026

Thank you for shopping with Falcane Wear. Our goal is to provide our customers with high-quality products and a first-class shopping experience. Below are the terms that constitute our official shipping policy.

1. Processing and Preparation Time: All orders are securely processed and prepared within 1–5 business days. Processing, shipping, and delivery do not take place on weekends or public holidays. During peak seasonal periods or product launches with high order volumes, processing times may be slightly extended. Please allow for additional days for transit. Should a significant, unexpected delay occur with your shipment, our support team will notify you directly via email.

2. Shipping Costs & Free Shipping Threshold: We offer premium shipping services across all our active markets. Shipping rates are automatically calculated at checkout based on your order value and destination:

Standard Shipping: Free shipping thresholds and flat-rate fees are calculated dynamically based on your local currency and the options selected at checkout.

Express Shipping: Where available for your region, expedited shipping options and their respective rates will be clearly displayed during the final step of the checkout process.

3. Estimated Delivery Times: Delivery timeframes begin immediately after standard order processing and dispatch:

Standard Shipping: 5–8 business days.

Please note that these are conservative estimates. Actual delivery times may occasionally be subject to the schedules of local postal services or standard regional routing variations.

4. Shipping Confirmation & Shipment Tracking: As soon as your package leaves our logistics center, a shipping confirmation email containing your official tracking number will be automatically generated. Tracking numbers typically become active within 24–48 hours of shipment. You can securely track your package via the provided link or through our dedicated tracking portal.

5. Customs, Import Duties, and Taxes: Falcane Wear strives to ensure a seamless shopping experience. For our primary shipping destinations, all prices displayed at checkout are inclusive of applicable local taxes and standard customs duties. You will not encounter any unexpected import surcharges or customs clearance fees upon delivery. For international destinations where local regulations apply post-shipment, any regional import fees remain the responsibility of the customer.

6. Damaged or Lost Packages: Should your order arrive damaged or be officially declared lost in transit by the carrier, please contact our support team immediately at contact@falcanewear.com. To allow our logistics team to process a priority replacement claim, please retain all original packaging materials and provide clear photographic evidence of the damaged items.

Company Information (Legal Notice): falcanewear.com is operated by Zenith Holdings Group LLC.

Registered Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA.

(Note: This primary business address is not an authorized return center. Please refer to our official return policy for information regarding returns.)