RIGHT OF WITHDRAWAL AND RETURN

RIGHT OF WITHDRAWAL AND RETURN POLICY – Effective from: June 28, 2026

We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.

1. Return Conditions: To be eligible for a return, the item must be in its original, unused, and unworn condition, including all original tags and packaging.

2. Return Process: To initiate a return, please contact us at contact@falcanewear.com. Our support team will typically respond within 24–48 hours with further instructions. If your return is accepted, you will receive details on how and where to send the package. Items sent back without a prior return request cannot be accepted. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or was delivered incorrectly.

3. Damages and Issues: Please inspect your order immediately upon receipt. If an item is defective, damaged, or if you received the wrong item, please contact us right away at contact@falcanewear.com so that we can assess the issue and find a solution.

4. Exchanges: Exchanges are only provided for defective or damaged items. If you would like to exchange an item for the same item, please send us an email at contact@falcanewear.com.

5. Refunds: We will notify you once we have received and inspected your return. If approved, the amount will be automatically refunded to your original payment method within 5–10 business days. Please note that your bank or credit card company may require additional time to process and post the credit.

Company Information (Legal Notice): falcanewear.com is operated by Zenith Holdings Group LLC.

Registered Business Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA